Last updated: November 8, 2026
Alfemis Solutions (“we”, “us”) respects your privacy. This policy explains what personal information we collect through alfemis.com, how we use it, and the choices you have. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
- Information you give us: when you fill in a contact form or chat with us, we collect what you provide, such as your name, email address, phone number, organisation and message.
- Information collected automatically: like most websites, our site and our hosting provider record technical data such as your IP address, browser type, the pages you visit and the date and time of your visit. We also use cookies (see section 4).
2. How we use your information
- to answer your questions and requests;
- to prepare proposals and deliver the services you ask for;
- to send you information you have asked to receive, such as updates or resources (you can unsubscribe at any time);
- to keep the website secure and understand how it is used, so we can improve it.
We do not sell or rent your personal information.
3. Service providers
We use trusted third-party services that process data on our behalf to run our website and business, including our web hosting provider, HubSpot (forms, chat and contact management), and email and file-storage services. Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws.
4. Cookies
Cookies are small files stored in your browser. We use them to make the website work, to remember your language choice and, through HubSpot, to understand how visitors use the site. You can block or delete cookies in your browser settings, although some parts of the site may then not work as intended.
5. How long we keep your information
We keep personal information only as long as needed for the purposes above or as required by law. We then delete it or make it anonymous.
6. Security
We take reasonable measures to protect your information, including secure (HTTPS) connections and restricted access. However, no method of transmission over the internet is completely secure.
7. Your rights
You may ask to access or correct the personal information we hold about you, or withdraw your consent to its use, by writing to contact@alfemis.com. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).
8. Links to other websites
Our website links to other sites, such as LinkedIn and Facebook. Their own privacy policies apply when you visit them.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
10. Contact us
Alfemis Solutions
Russell (Ottawa area), Ontario, Canada
Email: contact@alfemis.com